Our online pharmacy is committed to providing the highest level of service and satisfaction to our customers. We provide a diverse range of products and services, as well as prompt and efficient delivery options. We use nationally recognized and trusted courier services to ensure that your package arrives on time and in good condition. Not only that, but we are always looking for ways to improve our service, so please contact us with any suggestions or complaints. Our primary goal is to provide the best care and attention to our customers.

Delivery Times

We understand that you want your medications as soon as possible, which is why we use nationally recognized and reputable courier services to ensure that your order is delivered on time and securely. For orders within Germany, we will provide a delivery time frame of 4-7 days; however, external factors and shipping to more rural areas may affect the delivery time.

Orders to other European Union countries typically take 5-7 days to arrive, but this may vary depending on location and peak season. Delivery times may be extended during holidays such as Christmas and New Year. As we use 3rd party delivery partners we cannot be held responsible for delays out with our control. Throughout the delivery process, our team will keep you updated on the status of your order and provide you with a tracking number for your package.

Delivery Costs

At our goal is to provide fair prices, including shipping and delivery costs, in a straightforward manner. The cost of delivery varies depending on location; however, standard shipping is available for the majority of the territories in which we operate. The final delivery charge will be communicated prior to purchase confirmation, and international orders are subject to a base rate of €7.50. We're always working to keep costs low and happy to keep your wallet in good shape.

Track Your Order

Because we understand how vital it is to maintain tracking of your order, we provide our customers with a tracking number on dispatch of their order. You can simply follow the status of your delivery using this tracking number on the website of the courier service that we utilize. You will be able to check the current status of your package and when it is expected to be delivered once you enter the tracking number. We want to assure your enjoyment and security with your purchase; please contact us if you have any questions or issues.

Report a Missing Order

If your package is missing or you have not received it within the stated delivery time frame, please contact our customer support team within 48 hours of the expected delivery date with your order information, tracking number, and a screenshot from the courier website. We will examine and rectify the problem as quickly as possible, possibly by arranging for a replacement package.

If an order arrives incomplete, it is the responsibility of the client to take pictures of the packing including the tracking number and the contents of the package. It is also the responsibility of the customer to report any missing products with 7 days of delivery. Our customer care team is accessible 24 hours a day, 7 days a week to help you with any queries or concerns.

Shop now and get your medications delivered to your doorstep with our reliable and secure delivery options at